Our Story
Gruslabs has comprehensive experience in Customer Relationship Management(CRM) implementation and Customization as per business need for more than a decade. Gruslabs has helped many organizations and businesses in their expedition towards progress with Customer Relationship Management(CRM). We provide a tailored CRM solution according to your business needs as our ability lies in Business Analysis, CRM deployment, and Integration services.
We deliver cross-functional Customer Relationship Management (CRM) implementations across Sales, Marketing, and Service departments; custom Marketing Automation (MA) integrations; and Business Process Management (BPM) services. All endorsed by thorough training and constant account management that guarantees successful adoption and deployment.
Gruslabs has benefited hundreds of organizations across the globe by implementing custom CRM solutions in the public and private sectors of insurance, finance, health, retail, manufacturing, and government bodies.
Our Mission and Vision
We aim at enabling our clients to gain competitive advantage with our software engineering expertise, capacity to scale and competitive price. On this path, we rely on our people, processes, and five core values.
Core Values
Customer Centricity
At Gruslabs, we believe in seeing the world through customer’s eyes which makes us better identify their requirements and deliver products & services that delight them.
Respect
We check our egos at the door. We own up to our mistakes and give credit where it’s due. At Gruslabs, we hold our customers, partners, colleagues, and stakeholders in great esteem.
Adaptability
“To Improve Is To Change”, We face challenges with optimism. We understand, in a world where customers have constant upward expectations, the ones who adapt with speed and efficiency are prime players.
Transparency
At Gruslabs, we practice open communication with our clients and employees. Over the years we have found that if people are honest, open and direct in all conversations, it saves a lot of time.
Innovation
We encourage creativity and new ideas. We constantly strive to be technologically innovative and achieve process excellence to enable our customers to harvest significant business advantages.